The Chester Hotel celebrates Trainee Management Programme success with first graduate

The Trainee Management Programme aims to develop future general managers of the hotel industry

Aberdeen’s luxury hotel, The Chester Hotel, is celebrating the success of its Trainee Management Programme after its first trainee has graduated. Joanne Black will now begin her management role at the hotel.

The Chester Hotel’s Trainee Management Programme is suited to those looking to become a general manager in the future. Lasting two-and-a-half years, the programme allows the participant to spend time in each department of the hotel, including food and beverage, front of house and sales and accounts, so they can get involved in the day-to-day running of a successful hotel. The goal of the programme is to provide hands-on experience to students who have no previous supervisory or management experience, but have completed a Hospitality Management degree.

Joanne Black, age 24, enrolled in the programme after completing a degree in Hospitality Management at Robert Gordon University. Since completing the programme, Joanne has been offered the role as Conference and Banqueting Manager at The Chester Hotel.

Since launching in 2014, two trainees have enrolled in The Chester Hotel’s management programme.

Joanne Black, Trainee Management Programme graduate, says: “The Chester Hotel’s Trainee Management Programme has not only provided me with the skills needed to be successful in a management position, but it has developed my confidence, especially as someone with no previous management experience. I would recommend this programme to anyone looking to build a career in the industry – I can’t thank The Chester Hotel team enough for nurturing my skills, supporting me and guiding me on my way to being, one day, a general manager.”

Gillian Wood, owner of The Chester Hotel, says: “Our competitive Trainee Management Scheme is suited to students and graduates who want practical experience to help them achieve their dream management position. We’re extremely proud of Joanne and how well she has done throughout the two-and-a-half years she’s been at the hotel. We’re delighted to be able to support Joanne and we look forward to her building her career with us.”

Andrew Martin, Director of the Scottish Centre of Tourism at Robert Gordon University, says: "Joanne's journey with The Chester Hotel came out of academic work devised in collaboration with The Chester Hotel. It’s so rewarding for us to see great former students, like Joanne, progressing with one of our premier hotels.

"This is a superb outcome from an integrated curriculum, a collaborative working relationship, and Joanne’s ability. We are proud of Joanne, and proud of our relationship with The Chester Hotel."